Planning Your Visit

Session Planning

Intake paperwork is required for all service customers. This includes contact information, health history, and consent for treatment. All sessions require a minimum 50% or $60 deposit. We have a 48-hour cancelation policy and the deposit is retained if violated. Intake paperwork will be sent via email. Simply print and fill out, then bring to your office visit. If you do not have access to printer-- no problem! You can fill it out prior to your service. 

Parking 

If you drive to our office, there is street-level parking with meters. Free covered parking is available in the lower level of our buidling's attached garage,  the upper level is not covered but is also free.  Parking on the upper level is the most convenient  access  to our second floor suite.  Enter at the side entrance. If you arrive  and the exterior door is locked, please text or call your practitioner.  Our office line is 314.720.6750. There is not bike parking at our building, but we can accomodate one bicycle at a time within our suite.  We encourage ridesharing or public transportation. 

Arrival

Please use the facilities prior to your session since we do not have a restroom in our suite.  Arrive at your scheduled session time, even if you need to fill out intake paperwork. As long as you arrive no longer than five minutes after your scheduled time, you will receive your full session length. 

Pre-session 

You will be directed to a treatment room for a pre-session consultation with your practitioner to discuss areas that should be addressed or avoided, and desired goals for your treatment. We offer complimentary beverages (water, tea, coffee) so you may request one before or after your session. 

Session 

Some services are received clothed, and others require that the recipient disrobe for the efficacy of treatment. The disrobed client is typically covered by two layers-- a sheet and a blanket, with only the area being worked on exposed. All practitioners are Trauma-Informed so we will always respect your comfort level of draping modesty and communicate about appropriate touch and pressure. Some modalities must be scheduled for specific lengths of time, otherwise, services are available from 15- minutes to 90- minutes. 

Keep in mind that there are over 250 types of Massage & Bodywork throughout the world. At our office, we primarily offer integrative Massage Therapy, a session that combines multiple techniques to treat your body’s unique needs. Communicating your preferences will help us meet your expectations. 

Post-Session 

You will have an outtake consultation with your practitioner regarding their findings and recommendations for aftercare (hydration, stretching, exercise, etc).  Final balance for your session is due at the end of your session. 

Gratuity 

Gratuity is appreciated but never expected. Gratuity rates are comparable to other service industries, like restaurants or hair salons, so 15-20% of the original bills pricing is standard. If you are paying with an HSA or FSA card, or plan on submitting your receipts to your health insurance provider, then it is recommended that you do not add gratuity on the same payment as your service, due to the likelihood of rejection by your plan's administrator.